gabjee's Privacy Policy

1. Introduction and Overview

gabjee (referred to hereinafter as "we", "us", or "the platform") operates a trusted online casino and betting platform for users in Bangladesh. We provide our services through the website gabjee.cam.

This Privacy Policy ("Policy") clearly informs you of what types of personal information gabjee collects, how that information is processed, how long it is retained, and what rights you have over your information. This Policy applies when you use gabjee's website and services.

By using our services, you are considered to have given your consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.

2. What Information We Collect

When creating an account on gabjee and using our services, we may collect the following types of information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID card or passport number (for identity verification)
• Residential address
• Gender identity

2.2 Contact Information

• Email address
• Mobile number

2.3 Financial and Payment Information

• bKash, Nagad, Rocket, or Upay account number
• Transaction history and amounts
• Deposit and withdrawal records

2.4 Activity Information

• Gaming history and betting records
• Login time and frequency
• Favourite games and category preferences
• Account settings and preferences

2.5 Technical Information

• IP address
• Browser type and version
• Device information (model, operating system)
• Cookies and session data
• Website navigation information (pages visited, click path)

3. How We Collect Information

gabjee collects your information in the following ways:

3.1 Information You Provide Directly

You provide information directly when you fill in a registration form, create an account, complete a payment process, or contact our support team.

3.2 Automatic Collection

Some information is collected automatically through cookies, web beacons, and similar technologies while you use our website. This includes your browsing behaviour, device information, and IP address.

3.3 Information Received from Third Parties

Information may sometimes be received from identity verification services or payment processing organisations. This information is used solely to ensure the security of your account and to verify financial transactions.

4. Purpose of Using Information

gabjee uses your personal information only for specific, legitimate, and transparent purposes. The main purposes for which we use information are:

• Account Management: Creating, managing, and maintaining your gaming account.
• Identity Verification: Confirming your identity at the time of registration and before any transaction.
• Payment Processing: Completing deposit and withdrawal processes through bKash, Nagad, Rocket, and Upay.
• Security: Preventing fraud, money laundering, and unauthorised access.
• Service Improvement: Personalising your experience and improving the overall quality of the platform.
• Customer Support: Resolving any questions or issues you may have.
• Legal Compliance: Adhering to applicable laws and regulations.
• Communication: Sending important account updates, policy changes, or security-related notices.
• Responsible Gaming: Identifying excessive gaming behaviour and providing timely support.

5. Sharing Information with Third Parties

gabjee never sells your personal information. However, we may share necessary information in the following limited circumstances:

5.1 Payment Service Providers

The minimum necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These third parties are governed by their own privacy policies.

5.2 Identity Verification Services

Information may be shared with authorised verification organisations to ensure account security and prevent fraud.

5.3 Legal Authorities

Information may need to be disclosed to comply with legal obligations in response to court orders, legal proceedings, or valid requests from government agencies.

5.4 Technology and Service Partners

Organisations that maintain the technical infrastructure of our platform, such as server hosting or security services, may have limited access to relevant information. These partners operate under strict confidentiality agreements.

Important: gabjee never sells or transfers your information to marketing organisations or unrelated third parties.

6. Cookies and Tracking Technologies

gabjee uses cookies and similar technologies to keep the website running smoothly.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, verify security, and remember your preferences. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies remember your language preferences, device settings, and gaming preferences, which improves your experience on the site.

6.3 Analytics Cookies

These cookies are used to analyse website traffic and usage patterns. The information collected in this way is aggregated and anonymous. You can control these cookies through your browser settings.

You can disable cookies by changing your browser settings, though this may limit some features of the website.

7. Data Security Measures

gabjee applies industry-leading security measures to protect your personal information:

• Encrypted Storage: All stored sensitive information is protected by encryption.
• Access Controls: Under strict access control measures, only authorised staff can view information within a limited scope.
• Security Monitoring: Round-the-clock monitoring is in place to detect unauthorised access and suspicious activity.
• Password Hashing: Your password is never stored directly — advanced hashing algorithms are used.
• Regular Security Audits: The security of our systems is regularly tested and improved.
• Data Backup: Secure backup systems are maintained to prevent data loss.

While we apply the highest security measures, no method on the internet is 100% secure. Use a strong password for your account and do not share it with anyone.

8. Your Rights

As a user of gabjee, you have the following rights over your personal information:

8.1 Right to Access

You may request a copy of your personal information held by gabjee at any time. We are committed to responding to valid requests within a reasonable time.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this may not be immediately possible if there are legal obligations, active disputes, or incomplete transactions.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

8.5 Right to Withdraw Consent

You may withdraw consent given for the processing of your information at any time. However, withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the rights mentioned above, please contact our support team.

9. Data Retention Period

gabjee does not retain your personal information longer than necessary. The retention period depends on the type of information and the purpose for which it was collected:

• Account Information: For as long as the account remains active, and for a defined period after closure to meet legal requirements.
• Financial Transaction Records: Retained for an extended period in accordance with financial and regulatory obligations.
• Gaming History: For a defined period as needed for account management and dispute resolution.
• Log Files and Technical Data: For a limited period for security and system analysis purposes.
• Communication Records: For a defined period to ensure the quality of customer support.

Once the specified retention period expires, data is securely deleted or anonymised.

10. Protection of Minors

gabjee is strictly an adults-only platform. Our services are available only to individuals who are 21 years of age or older.

We do not knowingly collect or store information from any minor. Age verification is mandatory during the registration process. If we become aware that a minor is using the platform, that account will be immediately closed and any collected data will be deleted.

If you believe a minor is using this platform, please contact us.

11. Policy Changes

gabjee reserves the right to amend and update this privacy policy as needed. Changes are handled in the following ways:

• A notification will be sent to the registered email address before any significant changes take effect.
• The "Last Updated" date will be clearly stated at the top of the updated policy.
• Continued use of the platform after notification will be considered acceptance of the new policy.
• If you do not agree with the revised policy, please contact us or request that your account be closed.

The most recent version of the privacy policy will always be in effect and will supersede all previous versions.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please reach out to us in the following ways: